Direct Booking Terms & Conditions
What to expect when you book directly with Willowtree Gîtes.
How to book directly
Send your enquiry by email with your preferred dates and party size. Once we confirm availability, a 10% deposit secures your reservation. The balance is due 7 days before arrival. You will receive arrival instructions and key-box access details before your stay.
Payment & balance
A 10% deposit is payable when booking. The remaining 90% balance is due 7 days before arrival. All prices are in euros (€).
Cancellation policy
Cancel within 30 days of booking to receive a full refund of your deposit. If the stay is booked within 30 days of arrival, the deposit is non-refundable.
House rules
Check-in is from 17:00 and check-out is by 10:00. The maximum occupancy is 16 guests, including sofa beds. The house is non-smoking. Pets are accepted only with our prior agreement. We ask guests to leave the house clean and tidy as found.
Liability & insurance
Willowtree Gites is insured for the property and its holiday rental activity.
For direct bookings, all guests are strongly advised to have their own travel insurance, including personal liability (holiday rental/villégiature cover), for the duration of their stay. We may request an insurance certificate before arrival.
Guests are responsible for any damage caused by themselves or members of their party during their stay.
The swimming pool, jacuzzi/spa, sauna and other facilities must be used responsibly and in accordance with the safety instructions provided at the property.
Legal information
Willow Tree Gîtes · SIRET 890 060 445 00016 · 1 Rue du Brulay, 50300 Saint-Ovin, France. Your hosts: Mike & Jackie Sims.
These terms are based on the booking confirmation issued to guests.